Table of Contents

How do I procure household relocation services?

Contact one of the University’s contracted providers and request at least one (1) binding estimate or not to exceed estimate. Include this estimate on your Kuali requisition. https://procurement.colostate.edu/relocation-services-moving/

Can I self move my household?

There are three (3) options for household relocation services:  

Option #1: use one of our contracted vendors.  The University issues a Purchase Order on behalf of the moving party and no reimbursement is required by the new faculty/staff member unless any portion of the expense exceeds the travel reimbursement allowance displayed on an offer letter. Forward the binding estimate to your hiring unit once you have the information. The hiring department’s administrative support team will create a purchase requisition in our financial system. A purchase order must be issued prior to service not to exceed the moving allowance. Contracted vendors require direct payment from the incoming employee for any amount over their moving allowance prior to the date of service. A cashier’s check presented on the day of the move or 48 hours ahead of time by credit card are allowable payment options. Please contact your department for guidance if the binding estimate is over the moving allowance and you have questions.

Option #2: self‐move. Use of U-Haul, non-contracted freight companies, and other up front moving expenses paid directly by incoming employees are eligible for reimbursement up to the total moving allowance identified on an offer letter. Receipts and proof of payment must be submitted to the department for processing. Reimbursement occurs after the incoming employee’s start date.

Option #3: Combination of Option #1 and Option #2.  The University issues a Purchase Order to a contracted vendor for transporting household goods or hauling a vehicle, and remaining expenses for other relocation needs are reimbursed up to the total moving allowance listed on an offer letter.

 

What about relocating a lab or office?

It is the same process. Contact one of the University’s contracted providers and request at least one (1) binding estimate or not to exceed estimate. Include this estimate on your Kuali requisition. https://procurement.colostate.edu/relocation-services-moving/

What is an in-home survey and why is it needed?

An in-home survey is when our moving partner provides a qualified local representative to come visit your home and complete a detailed inventory of what household goods and furnishings you are planning to move. The surveyor will also estimate the packing materials needed, inspect the access of the property, address special customer requests, and document any 3rd party services required, such as washer/dryer, ice maker servicing or autos/boats. The survey usually takes about an hour. Our moving partner will provide a guaranteed not to exceed quote based on the exact items noted at time of survey. This function cannot be performed over the phone.

I’m working with a budget. What suggestions do you have for staying within budget?

Our moving partners can provide suggestions such as packing some items yourself, reducing the number of items moved, and customizing the services to fit your budget

Is my move fully insured?

Yes. At $6.00 per pound with zero deductible.

What are my options to store my goods? How are my goods stored? Are they delivered out of storage? Are my stored items fully insured?

Storage is available at origin or destination at a daily rate. Your household goods are stored in a climate controlled vaulted warehouse. Delivery out of storage is included. Your goods are fully insured.

Can you ship my car?

Yes, our moving partners can ship your car, either on a car carrier or inside the van for an extra fee. The car is insured at $20,000 with a $500 deductible. Additional valuation and deductible amounts are available. Your car may not arrive at the same time as your other items.

How long will it take to move me? Can our moving partners commit to delivering on a certain day during the delivery window?

5000 pounds and less takes about 4-12 days. Larger shipments take about 4-8 days. Our moving partners can offer an ETA date but would need to update the moving party as the truck travels across the country.

What services are and are not included?

Typically, the first quote provided includes full packing of all household contents into boxes and moving. Unpacking of boxes is usually not included but can be requested. Each quote provided will list the services included on the summary page.

What if my move quote is more than what the University offered?

Our moving partners will require a University purchase order for the University’s portion and will require payment by personal credit card for the remaining balance 48 hours ahead of loading or by cashier’s check at time of delivery.

If I decide to pack my house, can you provide and deliver packing materials?

Depending on your origin location, some agents have used boxes at no charge to you that can be picked up. Otherwise, for an additional fee, they can arrange to deliver new packing materials.